© Claim Link AIMS 2011 Please feel free to call Claim Link AIMS customer service anytime at (704) 845-5512. If you call after 8 pm Eastern (5 pm Pacific), please leave a message and we will return your call within 4 business hours. You will meet your personal representative who will help you every step of the way and will remain your personal aide when you become a customer. Your Claim Link AIMS aide can also provide any forms from this page via e-mail or fax. Read the Claim Link AIMS Business Associate Agreement and Service Provider Agreement at these links:   Getting Started Claim Link A.I.M.S.  Automated Information Management System 1. Business Associate Agreement 2. Service Provider Agreement